Visit Reception to find out about booking appointments.
Appointments with a GP
GP surgeries across the nation now operate a “triage first” appointment system. We ask everyone to start their consultation with the doctor by filling in a form online: Appointments.
For anyone who cannot fill in an online form, our Reception Team will offer assistance. We ask for contact to be made between 08:00 and 16:00 and we will aim to get back to you the same day. This may be a message with the date or time to attend the surgery for an appointment.
Using a “triage first” system this way, we can respond on the same day to most requests, resolve some remotely by message or phone, and normally offer to see people within a few days for routine matters that needs a face-to-face appointment, and same day when this may be necessary for more urgent things. Please ensure you check your emails regularly for our response and have your phone ready to receive calls as the GP may choose to email you or call you for more information.
We are aware that some people feel upset by these changes and would prefer to pre-book an appointment directly. Demand has been rising and without a “triage first” system, waits for appointments would be several weeks and access to GPs for some matters that don’t need appointments is very limited. We continue to listen to feedback and evolve our system and services.
Please ask at reception for a double appointment at the time of booking if you have a need for this. This might be because you have more than one thing to talk to the doctor about such as if you are also a carer and wish to talk through any worries about this.
Please request an interpreter at the time of booking if you cannot communicate in English.
Early Morning Appointments
Outside our normal opening hours, we can offer pre-bookable GP and nurse appointments at the practice from 07:00 on Thursdays and Fridays.
Evening & Weekend Appointments
Working in collaboration with Manchester Extended Access, we are pleased to offer access to GP, nurse and HCA appointments during the evenings and at the weekends.
To book appointments simply ask the receptionist who will arrange an appointment at a time and location that suits you best. This will not be at your usual practice, but the GP or Health Care Professional who sees you will have access to your medical record and can issue prescriptions if required and deal with other matters appropriately should the need arise.
If you feel that your or someone you care for needs an urgent home visit, please try to contact us before 11:00 (online or by phone). This will enable the doctors to plan their day. Home visits are only offered to people who are housebound and unable to come to the surgery.
Cancelling an Appointment
If you cannot keep an appointment please let us know as soon as possible. We will almost always be able to give the appointment to someone else.